Standard Shipping and Delivery Policy
Processing Time
Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
We offer weight-based shipping rates for all domestic orders to provide a fair and transparent shipping cost structure.
Estimated delivery times:
- Standard Shipping: 3-5 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day
International Shipping
We offer international shipping to select countries. Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Standard International Shipping: 7-21 business days
Order Tracking
Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.
Shipping to P.O. Boxes
We ship to P.O. boxes within the U.S. using USPS. Please ensure your P.O. box is accessible for delivery.
Shipping Address Changes
If you need to change your shipping address after placing an order, please contact us within 24 hours. We will do our best to accommodate your request, but cannot guarantee changes can be made after your order has been processed.
Lost or Damaged Packages
We are not liable for any products lost or damaged during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.
Returns and Refunds
Please review our Returns and Refunds Policy for detailed information on how to return an item.
Thank you for shopping with us. If you have any questions or concerns regarding your order, please don't hesitate to contact our customer service team.
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